Patient feedback

What do our patients say about us?

In our annual patient satisfaction survey in July 2023, 67% of patients said they would recommend belife online consultations.

What patients say

“It’s a very easy process when your life is so busy.”

“Simple, confidential, great service. I didn’t have to go to the doctor in person which saved me a lot of embarrassment.”

 

“I was surprised how easy it was to use. I had my prescription the next day.”

“I find using GPs very restrictive - I work long hours, live an hour away from home and GP practices have very strict hours that don’t take into account the lives of service users. This was great - being able to quickly get in touch with a doctor, get some advice and get my essential medications up to date made my life so much easier.” 

“The online doctor service was easy to use for someone who uses the internet regularly and the delivery service was quick and efficient. A very good service that I would definitely recommend to my family and friends.”

Join our patient group

belife Online encourages all patients to provide feedback on our service. To do this, please contact us directly or join our patient group using the link below. If you join our patient panel we will put you on our records as a contact recommendation for your chosen service.