Shipping Policy

Last updated: 16 June 2026

At Belife, we aim to provide a clear, reliable and straightforward shipping experience. This Shipping Policy explains how we process, ship and deliver orders placed through our online store.

This policy is intended to comply with applicable consumer protection laws in the United Kingdom. Nothing in this policy affects your statutory rights.

1. Order Processing

Orders are usually processed within 1 to 3 business days after payment has been confirmed.

Business days are Monday to Friday, excluding weekends and public holidays.

During busy periods, promotions or holidays, processing times may be slightly longer. If there is a significant delay with your order, we will contact you by email.

2. Shipping Destinations and Delivery Times

Belife currently ships to customers in the United Kingdom and selected European countries.

Estimated delivery times are:

• United Kingdom: 5 to 15 business days after dispatch;
• Europe: 7 to 20 business days after dispatch.

Delivery times are estimates only and may vary depending on your location, courier service, customs processing, public holidays or circumstances outside our control.

3. Shipping Costs

We offer free standard shipping on orders delivered within the United Kingdom, unless stated otherwise at checkout.

Shipping costs for European orders may vary depending on the destination and will be displayed at checkout before payment is completed.

Any available shipping promotions, discounts or free shipping offers will be shown on our website or during checkout.

4. Tracking and Delivery

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details, where available.

Please allow a short time for tracking information to update after dispatch.

It is the customer's responsibility to provide complete and accurate shipping information at checkout. Belife is not responsible for delays or failed deliveries caused by incorrect, incomplete or outdated address details provided by the customer.

If your parcel is returned to us due to an incorrect address, failed delivery attempt or failure to collect the parcel, we may contact you to arrange redelivery. Additional shipping costs may apply.

5. Delays, Lost Orders and Customs

We aim to deliver all orders within the estimated delivery timeframe. In accordance with UK consumer law, unless a different delivery timeframe has been agreed with you, goods should be delivered within 30 days of the order being placed.

If your order has not arrived within the expected timeframe, please contact us at contact@shopbelife.com so we can investigate the issue with the courier.

For orders delivered outside the United Kingdom, customs duties, import taxes or local fees may apply. These charges are the responsibility of the customer unless otherwise stated at checkout.

Belife is not responsible for delays caused by customs checks, courier disruptions, weather conditions, incorrect address information or events outside our reasonable control.

6. Contact Us

If you have any questions about this Shipping Policy or need help with your order, please contact us:

Belife Customer Support
Email: contact@shopbelife.com