Terms of Service

Last updated: 16 June 2026

Welcome to Belife. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

These Terms are intended to comply with applicable consumer protection laws in the United Kingdom. Nothing in these Terms affects your statutory rights.

1. About Belife and These Terms

Belife is an online footwear brand offering casual comfort and style-focused shoes to customers in the United Kingdom and Europe.

By using our website, you confirm that you are at least 18 years old or that you are using the website with the permission of a parent or legal guardian.

We may update these Terms from time to time. The latest version will always be available on our website. Your continued use of our website after any updates means that you accept the revised Terms.

2. Products, Pricing and Orders

We do our best to display product descriptions, images, colours, prices and availability as accurately as possible. However, colours may vary slightly depending on your device screen, lighting and display settings.

All prices are displayed in British pounds sterling, unless stated otherwise. Prices may change at any time, but changes will not affect orders that have already been accepted.

When you place an order, you will receive an order confirmation by email. This does not mean that your order has been accepted. Your order is accepted when it has been processed and dispatched.

We reserve the right to refuse, cancel or limit any order where there is a pricing error, product availability issue, suspected fraud, misuse of promotions or other legitimate reason.

3. Payment, Shipping and Delivery

Payment must be made at the time of purchase using one of the payment methods available at checkout. Payments are processed securely by our payment providers.

Delivery times shown on our website are estimates only. We aim to deliver your order within the estimated timeframe, but delays may occur due to customs, courier issues, high demand, public holidays or circumstances outside our control.

Please ensure that your shipping details are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Risk in the goods passes to you when the order is delivered to the address provided at checkout.

4. Returns, Refunds and Consumer Rights

Your return, refund and exchange rights are explained in our Return and Refund Policy.

If you are a consumer in the United Kingdom and purchased from us online, you may have the right to cancel your order within 14 days of receiving your goods, subject to applicable legal requirements.

In addition, Belife may offer a 60-day return window for eligible items, as described in our Return and Refund Policy.

Nothing in these Terms limits or excludes your rights in relation to goods that are faulty, not as described or not fit for purpose.

5. Website Use, Intellectual Property and Liability

All content on our website, including text, images, product names, graphics, designs, logos and branding, belongs to Belife or is used with permission. You may not copy, reproduce, distribute, modify or use our content for commercial purposes without our written consent.

You agree not to misuse our website, attempt to interfere with its security, upload harmful code, use automated scraping tools or engage in any activity that may damage our website, systems or business.

We do not guarantee that our website will always be available, uninterrupted or error-free. We may suspend, update or restrict access to the website when necessary for maintenance, security or operational reasons.

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or breach of your statutory consumer rights.

These Terms are governed by the laws of England and Wales, except where mandatory consumer protection laws give you the right to rely on the laws or courts of another part of the United Kingdom or your country of residence.

6. Contact Us

If you have any questions about these Terms of Service, please contact us:

Belife Customer Support
Email: contact@shopbelife.com